Processing Times All standard orders are processed and shipped within 1 to 2 business days. Orders are not shipped or delivered on weekends or statutory holidays.
Toronto Same-Day Delivery (Uber Direct) We offer expedited same-day delivery exclusively for customers within the Greater Toronto Area (applicable to postal codes starting with ‘M’).
- Same-day delivery orders must be placed by 2:00 PM EST.
- Orders placed after this cut-off time will be dispatched the following morning.
- Please ensure you leave detailed delivery instructions (including buzzer codes) at checkout to assist our local couriers. If a courier cannot access your building, the package may be returned to us, and a redelivery fee may apply.
Standard Domestic Shipping For customers outside of the Toronto Same-Day zone, we offer standard shipping via [Insert Carrier, e.g., Canada Post/Purolator]. Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking Once your order has shipped, you will receive a shipment confirmation email containing your tracking numbers (or a live tracking link for Uber Direct deliveries).